ru778 Frequently Asked Questions

At ru778, you can check that your withdrawal has been processed within 1 hour of submitting your request. KBZPay, Wave Money, AYA Pay, and bank transfer are all handled within 1 hour. If anything unusual comes up, you can check via live chat.

ru778's withdrawal service runs 24 hours a day, 7 days a week. You can withdraw at night or on weekends and it normally completes within 1 hour. There are no downtime hours.

Yes, you can withdraw them, but you need to meet a 20x wagering requirement on the bonus amount first. For example — if you receive a bonus of 20,000 Ks, you must wager 400,000 Ks before you can withdraw bonus-related winnings. Your own deposit can be withdrawn without any wagering requirement.

No. At ru778, withdrawals can only be sent to the wallet or bank account registered under your own name when you opened your account. This policy is in place for withdrawal security and anti-money laundering protection. If you need to make a change, please contact support.

The minimum withdrawal amount at ru778 is 20,000 Ks. Withdrawal requests below this amount will not be processed. You can only request a withdrawal if your winnings are equal to or greater than this amount.

Log in from the ru778 login page, go to the deposit section, and select Wave Money as your method. Transfer money via Wave Money to the phone number provided, then submit a screenshot of the transfer receipt. Your account will be credited shortly and you will be ready to play.

You can deposit from a minimum of 5,000 Ks with any payment method. Whether you use KBZPay, Wave Money, AYA Pay, or bank transfer, the minimum is the same — 5,000 Ks. There is no different minimum depending on the method.

Keep the screenshot of your transfer and contact the 24-hour live chat right away. Have the time, amount, and payment method of your deposit ready. Our staff will check and resolve it as quickly as possible. Also note how long ago the issue occurred.

ru778 does not charge any deposit fees. However, your bank or wallet service may charge its own fees — that is not related to ru778. The full amount you deposit will reach your ru778 account.

Currently at ru778 you can deposit via KBZPay, Wave Money, AYA Pay, and bank transfer. You can deposit from a minimum of 5,000 Ks with any method, and these are the most widely used payment methods among players in Myanmar.

ru778 customer support is available 24 hours a day, 7 days a week. You can reach us at any time, day or night, including holidays. Staff who can assist in Burmese are always on hand.

There are 2 ways to contact ru778 — (1) live chat on the website (instant response) and (2) sending an email to [email protected]. These are the only official contact channels, and both are supported in Burmese.

ru778 support assists in Burmese 24 hours a day. You can ask questions or describe problems in Burmese, and both live chat and email are handled in Burmese. There is no reason to hesitate to get in touch because of the language.

When you contact us, having the following ready will help resolve your issue faster: (1) your ru778 account ID or registered phone number, (2) the time and date the issue occurred, and (3) a screenshot of the problem (especially for financial issues). The clearer you can describe the problem, the better.

Yes, you can play. Open ru778 Casino in any smartphone browser and start playing right away. No app download needed — access Baccarat, Dragon Tiger, Roulette and Live Dealer games directly. The site is designed to play smoothly on a phone screen.

Minimum and maximum betting limits vary by table. Since the amounts differ depending on your player level, go to the ru778 Casino section and check the tables directly. High-stakes players can reach VIP level to access higher-limit tables.

Dragon Tiger is a simple card game where one card is dealt to the Dragon side and one to the Tiger side — whichever side gets the higher card wins. There are 3 betting options (Dragon, Tiger, Tie), and rounds are decided quickly, which is why it's a popular game among Myanmar players.

In Baccarat, you bet on the Player side, the Banker side, or a Tie. The side whose card total is closest to 9 wins. If the card total exceeds 10, the tens digit is dropped and only the remaining digit counts. It's straightforward with few decisions to make, which makes it one of the most popular games at ru778 Live Casino.